How to Fix QuickBooks Desktop Error Code 90002

QuickBooks Error 90002 is a technical issue that users encounter while working with QuickBooks. This error can occur due to various reasons, such as network connectivity problems, data file corruption, or issues with the QuickBooks server. It often results in an interruption in the workflow, preventing users from accessing or performing tasks in QuickBooks effectively.

Causes of QuickBooks Error 90002

  1. Network Connectivity Issues: Problems with the network connection, such as unstable internet connectivity or firewall restrictions, can lead to Error 90002 in QuickBooks.
  2. Data File Corruption: Damage or corruption within the QuickBooks company file (.QBW) can trigger Error 90002, causing users to lose access to their financial data.
  3. QuickBooks Server Errors: Issues with the QuickBooks server or database server manager can result in Error 90002 when attempting to access or update company files.
  4. Outdated QuickBooks Version: Using an outdated version of QuickBooks software that is no longer supported can cause compatibility issues and trigger Error 90002.
  5. Concurrent User Access: Simultaneous access to the company file by multiple users can sometimes lead to conflicts or errors, including Error 90002.

Symptoms of QuickBooks Error 90002

  1. Error Message: QuickBooks displays an error message with the code “Error 90002” when users encounter this issue, indicating that something has gone wrong.
  2. Inability to Access Company File: Users may experience difficulty opening or accessing the QuickBooks company file, with the application failing to load the file properly.
  3. Slow Performance: QuickBooks may respond sluggishly or take longer than usual to perform tasks when Error 90002 is present, affecting overall productivity.
  4. QuickBooks Freezing or Crashing: The QuickBooks software may freeze or crash unexpectedly while trying to access or work with company files affected by Error 90002.
  5. Data Integrity Concerns: In severe cases, Error 90002 may lead to data integrity concerns, including data loss or corruption within the QuickBooks company file, jeopardizing the accuracy of financial records.

Now, let’s Explore Effective Solutions to Resolve QuickBooks Error 90002

Solution 1: Reboot Your Network Devices

  1. Turn off your modem, router, and any other network devices.
  2. Wait for at least 30 seconds.
  3. Turn on your modem first and wait until all lights are stable.
  4. Then turn on your router and any other network devices.
  5. Check if the error persists in QuickBooks.

Solution 2: Run QuickBooks File Doctor

  1. Download and install the QuickBooks File Doctor tool from the official Intuit website.
  2. Run the tool and select the company file that’s encountering Error 90002.
  3. Follow the on-screen prompts to let QuickBooks File Doctor scan and fix any detected issues.
  4. Try accessing the company file again after the repair process completes.
if error still appears go to next solutions.

Solution 3: Verify Hosting Settings

  1. Open QuickBooks and go to the “File” menu.
  2. Select “Utilities” > “Stop Hosting Multi-User Access” if you’re using the company file on a single computer.
  3. If you’re using multi-user mode, ensure that the hosting settings are correct by following the steps provided in the QuickBooks documentation.
  4. Restart QuickBooks and try accessing the company file again.

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Solution 4: Clean Installation of QuickBooks

Open QuickBooks Install Tools:
  1. Uninstall QuickBooks from your computer through the Control Panel.
  2. Download the latest version of QuickBooks from the official Intuit website.
  3. Install QuickBooks using the downloaded setup file.
  4. Activate QuickBooks using your license information.
  5. Open the company file and check if the error persists.

Solution 5: Reset QuickBooks Update Settings

  1. Open QuickBooks and go to the “Edit” menu.
  2. Select “Preferences” > “Payroll & Employees” > “Company Preferences.”
  3. Uncheck the “Full Payroll” option.
  4. Click “OK” to save the changes and close QuickBooks.
  5. Reopen QuickBooks and re-enable the “Full Payroll” option to refresh update settings.

Solution 6: Check System Resources

Open Task Manager:
  1. Open Task Manager by pressing “Ctrl + Shift + Esc” on your keyboard.
  2. Navigate to the “Performance” tab and check CPU, memory, and disk usage.
  3. Close any unnecessary applications or processes consuming a significant amount of system resources.
  4. Restart your computer and try running QuickBooks again.

Solution 7: Review Company File Size

  1. Check the size of your QuickBooks company file.
  2. If the file size is too large, consider condensing or archiving old data to reduce the size.
  3. Use the built-in tools in QuickBooks to condense or archive data, or consult with a QuickBooks professional for assistance.

Solution 8: Disable Background Programs

Check Background programs:
  1. Temporarily disable any background programs, such as antivirus or security software.
  2. These programs may interfere with QuickBooks operations and trigger Error 90002.
  3. Once disabled, restart QuickBooks and check if the error persists.

Solution 9: Review User Permissions

  1. Check the user permissions assigned to each user accessing the company file.
  2. Ensure that users have the appropriate permissions to perform necessary tasks in QuickBooks.
  3. Adjust user permissions as needed and try accessing the company file again.


By implementing these solutions, users can effectively troubleshoot and resolve QuickBooks Error 90002, ensuring smooth operations with QuickBooks company files. It’s essential to carefully follow each solution and seek assistance from QuickBooks Data Services Experts or IT professionals at +1 888-293-0274 if needed.

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